Europe - West (London): Intermittent connectivity issues impacting Postgres cluster management - Incident details - Northflank

Resolved

Partial outage 30 %

Started about 2 months agoJune 10, 2026Lasted about 6 hoursJune 10, 20268:00 AM2:23 PMUTC

Affected

Northflank Platform

Addons

Updates

Resolved
June 10, 2026 at 2:23 PMUTC
Resolved
June 10, 2026 at 2:23 PMUTC
This incident has been resolved.
Monitoring
June 10, 2026 at 11:53 AMUTC
Monitoring
June 10, 2026 at 11:53 AMUTC
We have not observed any further issues since 11:05 UTC.
We are awaiting confirmation from our cloud provider that the issue is fully resolved on their side, and we will update this status accordingly.
Identified
June 10, 2026 at 10:19 AMUTC
Identified
June 10, 2026 at 10:19 AMUTC
We saw a period of recovery between 09:45 and 10:04 UTC, but the issue has since recurred.
This is tied to an ongoing incident affecting our cloud service provider in the region.
We are continuing to monitor and will share further updates as we have them
Monitoring
June 10, 2026 at 9:59 AMUTC
Monitoring
June 10, 2026 at 9:59 AMUTC
We have observed a recovery starting about 20 minutes ago. Currently, Postgres addons are stable.
Investigating
June 10, 2026 at 8:00 AMUTC
Investigating
June 10, 2026 at 8:00 AMUTC
We are currently investigating this incident.
You may see logs in Postgres with the following error message:
```
ERROR: Error communicating with DCS
```

Northflank - Europe - West (London): Intermittent connectivity issues impacting Postgres cluster management – Incident details